# Pilotiko for electrical contractors

> Quebec master electrician? Schedule EV chargers, panel upgrades and service calls, assign the right journeyman and draft quotes for review. Free 30-day trial.

Updated on October 15, 2026 · https://app.pilotiko.com/en/solutions/electrical

Pilotiko helps a Quebec electrical contractor turn requests (EV charger, panel upgrade, service call) into detailed quotes and conflict-free appointments. It suggests the journeyman or apprentice who has the skill and the free time, and its AI agents prepare the work without sending anything on their own.

## In short
- Every request becomes either a quote to prepare or a service call to place in the calendar.
- Assignment refuses a job to someone without the recorded skill, unless a manager overrides it.
- Quote drafts follow the items the CMEQ tells the public to ask for.
- Your CMEQ licence and member number appear on the website Pilotiko hosts for you.

## Who can do electrical work in Quebec?

A contractor holding RBQ subclass 16.0 who is a member of the Corporation des maîtres électriciens du Québec.

Subclass 16.0, Contractor – Electrical, sits in the RBQ's Schedule II alongside the highest-risk specialties [1]. The CMEQ is blunt about it: by law, every electrical contractor must be a member of the Corporation [2]. The public can check in the member directory or by phone.

The CMEQ adds a point many customers don't know: a contractor who canvasses door to door without prior contact must also hold an itinerant merchant permit on top of the licence [2]. The Office de la protection du consommateur advises customers to check the electrician's civil liability insurance [3].

| Topic | What's expected | Source |
|---|---|---|
| Licence | Subclass 16.0, Contractor – Electrical (Schedule II) | RBQ  |
| Membership | CMEQ member, searchable in the directory | CMEQ  |
| Quote | Written and detailed: work, materials, pre-tax cost, hourly rate for extras, approximate duration, travel fees | CMEQ  |
| Door-to-door selling | Itinerant merchant permit in addition to the licence | CMEQ  |
| Insurance | Civil liability, for the customer to check | OPC  |

## When does demand spike?

Spring brings a wave of EV chargers and service upgrades, often alongside kitchen projects. Summer means heat pump, spa and pool hook-ups that need coordination with other trades. Winter storms bring outage calls, baseboards that won't heat and generators to connect.

The daily headache is the mix: a commercial job booked a month ago, and three service calls before noon. Without a single view, the service call jumps the queue, the project slips and the commercial client calls back.

## How does Pilotiko split work between journeymen and apprentices?

You record each person's skills: EV charger, panel, commercial, fire alarm, home automation. When a task comes in, Pilotiko ranks the available electricians on three things: the required skill, free hours in the calendar and their workload after the task, as a percentage. Above 100%, the assignment is flagged as overload, with the number.

If someone is overloaded this week, Pilotiko can suggest moving some tasks to compatible, less busy colleagues. Nothing moves without your approval: these are proposals with their reasons.

On the customer side, the online booking link only shows real open slots. For service calls, you can keep a daily block off online booking and let dispatch fill it by hand.

## Example: what can a crew of 4 electricians deliver in an April week?

**Worked example: 2 journeymen and 2 apprentices, Quebec City area**

- Hours on the road and on site (4 × 40 h) : 160 h
- − driving and wholesaler runs (20%) : − 32 h
- = productive hours : 128 h
- 6 residential EV chargers × 4 h : 24 h
- 3 panel replacements × 8 h (journeyman and apprentice) : 48 h
- 1 commercial lighting job : 32 h
- Left for service calls and extra outlets : 24 h
- **= About 10 planned jobs plus 24 hours of buffer**

## What do the AI agents prepare for an electrician?

The quotes agent reads your services and prices and drafts: description of work and materials, pre-tax cost, hourly rate for extras, approximate duration and travel fees, the very items the CMEQ tells customers to ask for [2]. You review, edit and send it yourself.

The dispatch agent proposes appointments from incoming requests; a person confirms before anything goes to the customer. The AI agent approval rule is the same everywhere. Content drafting can also prepare a seasonal post, such as checking a panel before winter, for your approval.

## Which objections come up?

- "The charger price doubled between quote and invoice." An hourly rate for extras, written in advance, prevents that dispute [2].
- "Can you come today?" Dispatch sees who finishes early and has the skill, instead of guessing.
- "Are you really licensed?" Your CMEQ member number and subclass 16.0 on your website answer before the call.

## What's still to come?

> Coming soon: route optimisation between jobs, AI phone reception, real email and text sending, and demand forecasting. Appointment reminders are being commissioned: nothing is sent yet. These features are not part of what's offered today.

## Do you also work with other trades?

Many electricians team up with a plumber or a refrigeration tech. See [plumbing](https://app.pilotiko.com/en/solutions/plumbing), [heating and air conditioning](https://app.pilotiko.com/en/solutions/hvac) and [renovation](https://app.pilotiko.com/en/solutions/renovation): a Pilotiko office can combine rooms from several templates.

See also: the [work order](https://app.pilotiko.com/en/glossary/work-order) explained, the [human approval rule for AI agents](https://app.pilotiko.com/en/guides/human-approval-for-ai-agents) and our overview of [automation for service businesses](https://app.pilotiko.com/en/guides/automate-a-service-business).

## Frequently asked questions

### Does an electrician have to be a CMEQ member?

Yes. The CMEQ states that by law every electrical contractor must be a member of the Corporation. Customers can check in the member directory.

### Which RBQ subclass covers electrical work?

Subclass 16.0, Contractor – Electrical, listed in Schedule II of the Régie du bâtiment du Québec. You can show your licence number on the website Pilotiko hosts.

### What should an electrician's quote include?

The CMEQ recommends a written, detailed quote: work and materials, pre-tax cost, hourly rate for extra work, approximate duration and travel fees. Pilotiko's quotes agent drafts those items; you approve them.

### Does Pilotiko know an apprentice can't do a panel alone?

It knows what you tell it. If the panel skill is only recorded for journeymen, assignment refuses an apprentice alone unless a manager explicitly overrides it.

### Does Pilotiko phone customers to confirm?

No. AI phone reception is planned for later, and automatic reminders are being commissioned with nothing sent yet. Your team confirms for now.

## Sources

1. Régie du bâtiment du Québec, « Specialized contractor's licence subclasses », https://www.rbq.gouv.qc.ca/en/licence/determining-your-licence-subclasses/specialized-contractor/specialized-contractors-licence-subclasses/ (accessed on 2026-10-15)
2. Corporation des maîtres électriciens du Québec, « Comment choisir un entrepreneur électricien », https://www.cmeq.org/protection-du-public/comment-choisir-un-entrepreneur-electricien/ (accessed on 2026-10-15)
3. Office de la protection du consommateur, « Before hiring an electrician or a plumber », https://www.opc.gouv.qc.ca/en/consumer/good-service/housing-renovation/home-renovations/shopping-advice/before-hiring-electrician-or-plumber (accessed on 2026-10-15)