# Pilotiko for flooring contractors

> Quebec flooring company? Book in-home measures online, schedule installs by material, reserve sanders and wet saws, send the right installer. Free 30-day trial.

Updated on October 15, 2026 · https://app.pilotiko.com/en/solutions/flooring

Pilotiko helps a Quebec flooring company offer online measure appointments, schedule installs by material and by each installer's skills, reserve sanders, edgers, vacuums and wet saws without clashes, and draft per-square-foot quotes that a person reviews before they go out.

## In short
- Each service carries its material: a tile job won't be offered to an installer who only has the floating-floor skill.
- Sanders, edgers, dust extractors and wet saws are booked as resources with the job that uses them.
- Hardwood, floating floors, resilient flooring and carpet fall under RBQ subclass 9.0; tile also under 4.2.
- The draft quote uses your square footage, waste factor and prices; you approve it before it's sent.

## Why does each flooring material need its own schedule?

Because each one has its own prep, tools, waiting time and specialist. Sanding and finishing hardwood ties up a room for days; a floating floor can be walked on the same day.

Sanding and refinishing hardwood means coats and drying time when nobody can walk on the floor. Tile needs a prepared substrate, thinset, then grout. Sheet vinyl and linoleum are glued to a perfectly smooth base. A floating floor clicks together over underlay. Those differences change the length of the job, the order of the steps and who you send.

The season matters too. In Quebec, July 1 is the traditional moving day, and many landlords want floors redone in the few days a unit is empty. Homeowners tend to shop for floors in spring and fall, while businesses and institutions often prefer their closure periods.

| Flooring | Prep and steps | Resources to book | Who to send |
|---|---|---|---|
| Hardwood to sand and finish | Several sanding grits, coats of finish, drying | Drum sander, edger, dust extractor | Experienced sander |
| Floating floor | Underlay, install, trim | Mitre saw, plank cutter | Installer or supervised apprentice |
| Sheet vinyl, linoleum, rubber | Levelled substrate, adhesive, rolling | Heavy roller, cutting tools | Resilient flooring installer |
| Ceramic, porcelain, stone | Substrate, membrane if needed, thinset, grout | Wet saw with dust control | Tilesetter |

## Which licences and trades govern flooring work in Quebec?

The RBQ puts most flooring under subclass 9.0, interior finishing; ceramic, marble and granite also appear under 4.2. On construction sites, the CCQ distinguishes the resilient flooring installer from the tilesetter.

The RBQ's subclass list includes 9.0, Contractor – Interior finishing, and 4.2, Contractor – Non-structural masonry, marble and ceramics [1]. The French detail sheet for 9.0 names parquet installation with sanding and finishing, floating floors, ceramic, resilient flooring such as vinyl, rubber, cork and linoleum, and carpet and underlay [2]. It also states that no licence is needed to lay resilient flooring that isn't an integral part of the building [2].

For labour, the CCQ's trade sheet describes the resilient flooring installer as laying vinyl, asphalt, rubber, cork, linoleum or any other material that is glued but not nailed, plus carpet and underlay [3]. The tilesetter prepares surfaces and cuts and sets marble, granite, terrazzo, slate and ceramic tile [4]. Both sheets describe three 2,000-hour apprenticeship periods before the qualification exam [3][4].

| Work | RBQ subclass | CCQ trade described | Sources |
|---|---|---|---|
| Glued vinyl, linoleum, rubber, cork | 9.0 | Resilient flooring installer |   |
| Carpet and underlay | 9.0 | Resilient flooring installer |   |
| Ceramic, marble, granite, slate | 9.0 and 4.2 | Tilesetter |    |
| Parquet with sanding and finishing; floating floors | 9.0 | — |  |
| Resilient flooring not part of the building | No licence required | — |  |

## Which health risks should a flooring job plan for?

The CNESST notes that quartz, the most common form of crystalline silica, is found in ceramics, concrete, mortar and granite, and that sawing, grinding and sanding these materials expose workers to its dust [5]. Since April 28, 2024, the permissible exposure value for quartz has been lowered to 0.05 mg/m³, and amendments to the Safety Code for the construction industry have been in force since June 8, 2023 [5]. Employers must control emissions at the source [5].

On the product side, federal formaldehyde rules in force since January 7, 2023 require finished goods such as flooring to include only certified composite wood panels and laminated products [6]. Keep the labels for laminate or engineered flooring lots in the client's file.

In Pilotiko, the wet saw or the dust extractor is booked with the install like any resource: if it's already on another site, a tile job can't be scheduled elsewhere at the same time.

## How does Pilotiko set up a flooring company's office?

The Home services template puts in place **Reception**, **Dispatch**, **Quotes**, **Warehouse** for flooring boxes and trim, **Vans and fleet** and **Accounting**. A measure request arrives at reception or through online booking; the quote that follows waits for your approval in its room.

The measure appointment is booked online into a genuinely free slot. The install then becomes a job that ties together the client, the address, the material, the installer and the resources. Assignment suggests the person with the required skill ("tile", "sanding", "resilient") and a reasonable workload after the job; a suggestion without that skill is refused unless a manager explicitly overrides it.

The quotes agent drafts the quote: measured area, waste percentage, number of boxes, substrate prep, removal of the old floor, trim. You adjust it and send it.

## Example: what does an empty condo on July 1 take in hours?

**Example: floating floor in a 640 sq. ft. condo between tenants**

Assumptions: 10% waste, 22 sq. ft. boxes, two installers and production rates that are rough benchmarks, not standards.

- Measured area : 640 sq. ft.
- + waste (10%) : 704 sq. ft.
- ÷ 22 sq. ft. per box : 32 boxes
- Remove old carpet and underlay : 4 person-hours
- Substrate prep : 6 person-hours
- Install at 40 sq. ft. per hour per person (640 ÷ 40) : 16 person-hours
- Trim and shoe moulding : 4 person-hours
- = total, with two installers : 30 person-hours, about 2 days
- **= Two days for two installers and 32 boxes out of the warehouse, to fit inside the window when the unit is empty**

## What objections do you hear most?

- "Why pay 10% extra for material?" Cutting waste is real; put the percentage on the service so it shows in every draft.
- "Can you sand and finish in one day?" Show the steps and drying times in the quote: the hand-back date follows from them.
- "The big-box price per square foot is lower." Spell out what it leaves out: removal, substrate prep, trim, travel.

## What doesn't exist in Pilotiko yet?

> Not built yet: route optimisation between the day's measures, demand forecasting around July 1, and Google Ads or Meta Ads for your promotions. Reminders before a measure or an install are being commissioned: the code is written, but nothing is sent yet. Pilotiko also doesn't produce a layout plan from a drawing.

## Where to start?

Create one service per material (sanding, floating, resilient, tile, carpet) with its duration, required skill and resources. Open measure booking on your [hosted website](https://app.pilotiko.com/en/product/website) and complete your [Google Business Profile](https://app.pilotiko.com/en/guides/complete-google-business-profile) for local searches.

Related trades: [finish carpentry](https://app.pilotiko.com/en/solutions/finish-carpentry), which puts on baseboards after you, [renovation](https://app.pilotiko.com/en/solutions/renovation) and [cabinetmaking](https://app.pilotiko.com/en/solutions/cabinetmaking). Further reading: [scheduling](https://app.pilotiko.com/en/product/booking-and-scheduling), what makes a good [quote](https://app.pilotiko.com/en/glossary/quote) and our guide to [reducing missed appointments](https://app.pilotiko.com/en/guides/reduce-no-shows). Plans are on the [pricing](https://app.pilotiko.com/en/pricing) page.

## Frequently asked questions

### Do I need an RBQ licence to install flooring in Quebec?

In most cases, yes. The RBQ puts parquet, floating floors, resilient flooring and carpet under subclass 9.0. It states that no licence is required for resilient flooring that isn't an integral part of the building.

### Are a tilesetter and a resilient flooring installer the same trade?

No. The CCQ describes two separate trades: the resilient flooring installer lays glued, not nailed, materials and carpet, while the tilesetter sets ceramic, marble, granite and slate. Each has its own apprenticeship.

### Can Pilotiko stop me from sending a floating-floor installer to a tile job?

Yes. The required skill sits on the service; assignment refuses anyone without it unless a manager deliberately overrides the rule.

### How do I stop two crews from claiming the same sander?

Add the sander as a resource and attach it to the sanding service. Once it's booked for a job, it isn't offered to another crew at the same time.

### What does the CNESST say about cutting tile?

The CNESST says ceramics contain quartz and that sawing, grinding and sanding expose workers to crystalline silica. Since April 28, 2024, the permissible value for quartz is 0.05 mg/m³, and employers must control emissions at the source.

### Can clients book their own measure appointment?

Yes, if you open that service to online booking. They only see genuinely free slots, and the appointment goes into the calendar of the person doing the measure.

## Sources

1. Régie du bâtiment du Québec, « Specialized contractor's licence subclasses », https://www.rbq.gouv.qc.ca/en/licence/determining-your-licence-subclasses/specialized-contractor/specialized-contractors-licence-subclasses/ (accessed on 2026-10-15)
2. Régie du bâtiment du Québec, « Sous-catégorie 9.0 – Entrepreneur en travaux de finition », https://www.rbq.gouv.qc.ca/services-en-ligne/licence/determiner-la-licence-requise/liste-des-sous-categories/?tx_gdlr_pi1%5Bexternal%5D=1&tx_gdlr_pi1%5Bsubcat%5D=57&cHash=55dca9526f870adb6d7a4c55068ea490 (accessed on 2026-10-15)
3. Commission de la construction du Québec, « Fiche métier : poseur / poseuse de revêtements souples », https://www.ccq.org/-/media/Project/Ccq/Ccq-Website/PDF/Communications/Metiers/Poseur_revetements_souples.pdf (accessed on 2026-10-15)
4. Commission de la construction du Québec, « Fiche métier : carreleur / carreleuse », https://www.ccq.org/-/media/Project/Ccq/Ccq-Website/PDF/Communications/Metiers/Carreleur.pdf (accessed on 2026-10-15)
5. CNESST, « Crystalline silica », https://www.cnesst.gouv.qc.ca/en/prevention-securite/identifier-corriger-risques/liste-informations-prevention/silice-cristalline (accessed on 2026-10-15)
6. Environment and Climate Change Canada, « Formaldehyde Emissions from Composite Wood Products Regulations (CANFER): factsheet », https://www.canada.ca/en/environment-climate-change/services/canadian-environmental-protection-act-registry/publications/formaldehyde-emissions-composite-wood-products-regulations.html (accessed on 2026-10-15)