# Pilotiko for real estate brokers and brokerage teams

> For Quebec real estate brokers and teams: showings, assistants, inspections and buyer follow-ups on one virtual office. What Pilotiko does for a team today.

Updated on October 15, 2026 · https://app.pilotiko.com/en/solutions/real-estate-brokers

Pilotiko helps a broker or brokerage team coordinate showings, meetings and follow-ups: online booking into real open times, the property address on every appointment, proposed assignment between brokers and the assistant, and AI agents that draft follow-ups. Nothing goes to a client without your approval.

## In short
- The OACIQ protects the public that uses real estate brokerage services governed by law [1].
- Every two years, brokers must meet the requirements of a mandatory continuing education cycle [2].
- The RBQ building inspector certificate becomes mandatory in October 2027 [3].
- Pilotiko doesn't replace OACIQ forms or your transaction management system.

## Where does a broker's week actually go?

Real estate brokerage looks less like an office schedule and more like a routing puzzle. A 5 p.m. showing in Boucherville, a 7 p.m. signing in Longueuil, a listing presentation the next morning: every appointment has an address, and the assistant needs to know where everyone is before slotting in another.

Each deal also involves outside parties whose visits must land before a deadline: the [home inspector](https://app.pilotiko.com/en/solutions/home-inspectors), the [photographer](https://app.pilotiko.com/en/solutions/photographers) for the listing, sometimes the appraiser. None of it is billable by the hour, but all of it eats hours.

## How is brokerage regulated in Quebec?

The Organisme d'autoréglementation du courtage immobilier du Québec (OACIQ) is the authority for real estate brokerage in the province [1]. Holding a licence also takes scheduled time: every two years, brokers must complete the Mandatory Continuing Education Program cycle by earning a set number of continuing education units, including mandatory courses set by the OACIQ [2]. Blocking those hours early avoids the end-of-cycle scramble.

| Appointment | Who | Where | Plan for |
|---|---|---|---|
| Listing presentation | Broker | At the seller's | Address and a long slot |
| Private showing | Broker or colleague | Property | Travel between showings |
| Listing photo shoot | Outside photographer | Property | Coordinate with the occupant |
| Pre-purchase inspection | Outside inspector | Property | Before the condition deadline |
| Continuing education | Broker | Online or in class | Two-year cycle  |

## How many hours does a team lose to cancelled showings?

**Example: a team of 2 brokers and 1 assistant**

Assumptions for this example: 12 private showings a week across the team, 46 active weeks; 10% cancelled with under two hours' notice or nobody turning up; each lost showing costs 1.5 hours (travel, waiting, getting back).

- Showings booked per year (12 × 46) : 552
- Lost showings at 10% : 55
- Broker hours lost (55 × 1.5 h) : about 83 h
- **= In this example, more than two full-time work weeks a year go into showings that never happen.**

## How does Pilotiko support a brokerage team?

The [virtual office](https://app.pilotiko.com/en/product/virtual-office) shows the team as a brokerage with rooms: listings, buyers, deals in progress, admin. Each broker and the assistant have a desk, with everyone's day and appointments visible at a glance.

A buyer can book an initial meeting online into a slot that's genuinely free on the broker's calendar. Each appointment can carry the property address, which helps the assistant avoid back-to-back showings on opposite sides of town.

When a request comes in through the website, Pilotiko proposes the broker with room and, if you declare territories as skills, the one who covers the right neighbourhood. You confirm or change it.

- An [AI agent](https://app.pilotiko.com/en/product/ai-agents) lists buyers you haven't heard from in two weeks and drafts a check-in; you approve before anything is sent.
- Content agents draft posts for new listings and open houses; you approve, then publish.
- Your team website, hosted by Pilotiko, presents your territories and services with structured data and a sitemap.

## What more is coming?

> The text confirming a showing to the buyer and the one-hour reminder are being commissioned: the code is ready, nothing is sent yet. Prospecting for new sellers, paid advertising and a phone receptionist are planned for later; Pilotiko doesn't offer them today.

## How should buyer and seller information be handled?

A buyer shares borrowing capacity, family situation, sometimes why they're moving. None of that belongs in a scheduling tool. Pilotiko keeps only what's needed to set the appointment.

Since September 22, 2024, Quebec law also grants a portability right: on request, a business must release computerized personal information collected from a person in a structured, commonly used technological format [4]. The less you scatter information, the easier that request is to handle.

Pre-purchase inspection is changing too. Since October 2024, the Régie du bâtiment du Québec has issued certificates to residential building inspectors, and the certificate becomes mandatory in October 2027 [3]. Our [home inspection](https://app.pilotiko.com/en/solutions/home-inspectors) page covers what that means for those firms.

A self-employed broker also hands a tax return to an [accounting firm](https://app.pilotiko.com/en/solutions/accounting-firms), sometimes in the June 15 wave reserved for the self-employed.

## Frequently asked questions

### Does Pilotiko replace OACIQ forms?

No. Brokerage forms, contracts and transaction management stay in the tools built for them. Pilotiko handles the calendar, the team, follow-ups and content.

### Can a buyer book a showing online?

They can book a meeting into the broker's open time. For a property showing, it's wise to confirm with the occupant first, then set the time.

### Do SMS showing confirmations work?

Not yet. They're being commissioned: the code exists, but the sending provider isn't connected. No message goes out automatically today.

### Can an AI agent reply to a buyer on its own?

No. The agent drafts the message; it waits for approval from someone on the team, like anything that touches a client.

### Does Pilotiko track continuing education?

You can block training hours on the calendar like any other appointment. The official record of your units remains the OACIQ's.

### Will Pilotiko find new sellers for me?

Not today. New-client prospecting isn't built yet. Pilotiko helps you serve the requests you already get.

## Sources

1. Organisme d'autoréglementation du courtage immobilier du Québec, « The authority of real estate brokerage in Québec », https://www.oaciq.com/en/ (accessed on 2026-10-15)
2. Organisme d'autoréglementation du courtage immobilier du Québec, « Formation continue obligatoire », https://www.oaciq.com/fr/titulaires-de-permis/formation-continue/ (accessed on 2026-10-15)
3. Régie du bâtiment du Québec, « Faire inspecter une propriété », https://www.rbq.gouv.qc.ca/vous-etes/citoyen/achat-ou-construction-dune-propriete/faire-inspecter-une-propriete/ (accessed on 2026-10-15)
4. Commission d'accès à l'information du Québec, « Principaux changements apportés par la Loi 25 », https://www.cai.gouv.qc.ca/protection-renseignements-personnels/sujets-et-domaines-dinteret/principaux-changements-loi-25 (accessed on 2026-10-15)