Guides

Our guides explain, with sources, how a Quebec service SMB can be found on Google and cited by AI assistants, automate its work without losing control, and calculate what its marketing and sales really cost. Every guide is dated and reviewed.

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Practical guides

A complete Google Business Profile, one field at a time

Eligibility, name, category, service area, hours, photos and reviews: fill in your Google Business Profile by Google's own rules, one field at a time.

How to calculate the return on business management software for a service business

The ROI formula, hours recovered, loaded hourly cost and payback period: a cautious, step-by-step method with a fully worked example for service businesses.

How to choose business management software for a service company

Weighted scoring, vendor questions, Law 25, data hosting and portability: a practical method for choosing management software for a Quebec service business.

How to reduce no-shows in a service business

What a missed appointment really costs, what research says about text reminders, when to send them and what CASL allows. A practical guide for service SMBs.

Human approval for AI agents: what a small business should sign off on

Which AI agent actions need sign-off, how to rank the risk, what Law 25 and Canada's AI code say, and how long review really takes in a small service business.

Local SEO in Quebec: getting found in the towns you serve

Town pages, French and English versions, Google profile, compliant reviews: how a Quebec service business gets found near its customers without cloned pages.

Measuring your visibility in Google and AI engines, without fooling yourself

Search Console, Bing Webmaster Tools and a fixed set of questions tested monthly: a simple way to see whether Google and AI assistants cite your business.

Quebec's Law 25: what a service business must do, section by section

Privacy officer, consent, vendors, incidents, retention and penalties: Quebec's Law 25 explained section by section for small service businesses in Quebec.

Showing up in ChatGPT, Claude and Perplexity: what a small business controls

Which AI crawlers to let in, how to write robots.txt and what content AI engines can actually cite. A practical guide for Quebec service businesses.

Structured data for a service business: what to mark up in 2026

JSON-LD, LocalBusiness, Service: which structured data a service business should publish, which no longer helps on Google, and how to test it properly.

What a marketing agency costs in Quebec, and how to compare two quotes

Retainer, hourly rate or share of ad spend: how agencies bill, and the questions to ask so you can compare two quotes properly before you sign anything.

Writing an FAQ that still pays off in Google and in AI answers

FAQ rich results left Google in May 2026. Here's how to write an FAQ that still helps customers, earns snippets and feeds AI answers. A guide for SMBs.

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