Movers: July 1, trucks and crews

In short

Trucks, trailers and furniture lifts are booked as resources: a truck is never promised twice.
Slots from June 30 to July 2 are sold online in genuinely free time.
Estimates include the details that make a price reliable: volume, floors, distance, heavy items.
If your trucks are heavy vehicles, registration with the CTQ register is required.

Why does July 1 change everything for a mover?

Because most housing leases in Quebec end on June 30, and the outgoing tenant gets no grace period to leave.

The Tribunal administratif du logement reminds the public every year: in Quebec, most housing leases end on June 30, so many people move at the same time. A new tenant's right to occupy the premises begins on the first day of the lease, and the former tenant has no grace period to vacate ^[2].

For a mover, that means three days where every hour counts, customers booking from winter on, and zero tolerance for delays. A crew late at 8 a.m. at the first customer pushes back the whole day, all the way to the evening customer who has to hand over the keys the next morning.

A typical residential moving year (qualitative guide)
Period	Demand	What to do
January to April	Bookings for July 1	Sell slots and lock in trucks
May and June	End-of-month moves, in-home estimates	Confirm every customer and address
June 29 to July 2	Extreme peak	Zero crew or truck overlaps
August to December	House sales, commercial, storage	Fill the week

What does the Office de la protection du consommateur tell customers?

The OPC advises customers to check that the mover carries basic insurance on the items moved and liability insurance covering at least $1 million ^[1]. It also notes that a moving company using heavy vehicles must be registered in the Commission des transports du Québec's register of owners and operators of heavy vehicles ^[1].

On price, the OPC suggests getting an accurate estimate, giving as many details as possible if it's done by phone, and choosing a company close to home when possible, since customers typically pay for travel time between the warehouse and their home ^[1]. When the contract is made by phone or online, the mover must provide it in writing within 15 days ^[1].

What your customers check, based on the OPC [1]
Item checked	What the customer looks for	How to show it
Basic insurance	Items moved are covered	Mention on your website and estimate
Liability insurance	At least $1 million	Mention on your website
Heavy vehicles	Registration with the CTQ	Your registration number displayed
Travel time	Billed or not, and how	Separate line in the estimate
Distance contract	Written contract within 15 days	Draft prepared, reviewed and sent by you

How does Pilotiko prevent double-booked trucks?

Each move is a job: customer, origin and destination in the notes, crew, expected duration and resources. The 26-foot truck, the trailer and the furniture lift are resources: once booked from 8 a.m. to 1 p.m., they can't be promised elsewhere during that time. The same goes for each mover.

For the July peak, you open your slots online in winter. The booking link only shows genuinely free time of the requested length; when no truck is left on July 1, the customer sees July 2 or June 30 instead of an impossible promise.

Assignment suggests movers by recorded skills (Class 3 driver, piano, packing), free hours and workload after the job. Above 100%, overload is flagged: on July 1, that's valuable to know.

Example: how many moves on July 1 with 3 trucks?

What do the AI agents do for a mover?

The quotes agent drafts an estimate from your rates and the details provided: number of rooms, floors, elevator, heavy items, distance, travel time. The reception agent can prepare a reply to a website request with the next free dates. A person reviews and sends: that's the AI agents rule.

Which objections hold up a booking?

"Your price is hourly, I don't know what I'll pay." A detailed estimate, as the OPC recommends, makes the price predictable ^[1].
"Why pay for the drive from your warehouse?" The OPC itself says that time is typically billed ^[1]: show it as its own line.
"Will you really be there at 8 a.m. on the 1st?" A day planned without overlaps and with a realistic buffer is your best answer.

What's still to come in Pilotiko?

Which services do customers want around a move?

Move-out and move-in cleaning (residential cleaning), repainting between tenants (painting) and changing the locks (locksmith) often follow a move.

For moving season, read the guide to reducing missed appointments, and what a no-show rate and a quote are.

Frequently asked questions

Why are there so many moves on July 1 in Quebec?

Because most housing leases end on June 30, as the Tribunal administratif du logement points out. The new tenant can move in on the first day of the lease, with no grace period for the old one.

What insurance should a mover carry?

The OPC advises checking for basic insurance on the items moved and liability insurance covering at least $1 million.

Does a moving company need to register with the CTQ?

If it uses heavy vehicles, yes: it must be in the Commission des transports du Québec's register of owners and operators of heavy vehicles, according to the OPC.

Can Pilotiko stop me from promising the same truck twice?

Yes. A truck is a resource: booked for a time slot, it isn't offered anywhere else during that time.

Can travel time be billed?

The OPC says customers typically pay for travel time between the warehouse and their home. Put it clearly in the estimate to avoid surprises.

Sources

Office de la protection du consommateur, Consumer tips: before moving (accessed on October 15, 2026).
Tribunal administratif du logement, Moving day, July 1 (accessed on October 15, 2026).

Pilotiko for moving companies